Complaints prompts · Customer service

Prompts to handle complaints, write FAQs, support scripts and empathetic replies.

2 prompts

• Customer service

  Notice and apology to customers affected by a service incident

  Tell affected customers about an outage or service incident: a main message with a no-excuses apology, updates, a social version, a support macro and a follow-up once it is resolved.

  ChatGPT · Claude · Gemini · Microsoft Copilot

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• Customer service

  Respond to a customer complaint

  Write an empathetic, solution-focused reply to a customer complaint that acknowledges the problem and offers a fix.

  ChatGPT · Claude · Gemini · Microsoft Copilot

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